Digital Commerce Policy
Digital Network strictly follows the Government-declared Digital Commerce Guidelines to provide safe, transparent, and high-quality services to our clients. We ensure maximum professionalism and integrity in every project.
Service Agreement
Before starting any project, a formal service agreement or contract is made with the client, detailing the scope of work, timeline, pricing, and other terms and conditions.
Order Acceptance & Confirmation
Orders are accepted only after a detailed analysis of the client’s project. Our representative will contact the client via phone call, email, or Messenger to confirm the order.
Service Delivery & Timeline
The typical service delivery timeline is between 2 to 10 business days, depending on the nature of the work. The completed work is handed over to the client within the agreed timeframe.
Privacy Policy
All client personal information and project-related materials are stored with the utmost confidentiality and are not shared with third parties without prior consent.
Service Availability & Pricing
All services provided by Digital Network are valid for a specific period. Pricing is determined based on the complexity of the project, time required, and specific client needs.
Payment Methods
Accepted payment methods include: bKash, Nagad, Rocket, and Bank Transfer. Work will begin only after receiving the agreed-upon advance payment.
Revision & Refund Policy
Most digital services include a specified number of free revisions as per the contract. Refunds are generally not applicable once the work has been fully delivered and completed according to the agreement.
Copyright & Content Policy
All designs, code, content, and other materials remain the property of Digital Network unless otherwise specified in the agreement. Clients are granted usage rights as per the contract.
Digital Network operates in full compliance with the Digital Commerce Guidelines 2022 issued by the Government of Bangladesh. Transparency, security, and client trust are our highest priorities.
DIGITAL NETWORK
Founder & CEO: MD Anowarul Islam
South Hazipur, Nurnagar-945, Shyamnagar, Satkhira
Trade License No.: 03 | Serial: 603
DBID No.: 554250750
Official Email
Phone / Helpline
+880 01718-767838
+880 01753-531417
Support & Assistance
For any policy-related queries, feel free to reach out via call or email. Our team responds within 24 hours on business days.
Contact Support